Frequently Asked Questions

What is Ruby?

Ruby is an online advertising solution that businesses use to promote their products and services on Instagram, Facebook, Pinterest, YouTube and other social media networks. With a Mark account, advertisers can customize their budgets and targeting, and start or stop their ads at any time.

How does Ruby work?

Ruby works by displaying your ad when people visit your business locations. Next select the geographic area where your ad should be shown. It can be a small radius around your business or much broader, like cities, states, or entire countries. Finally, craft your ad and set your monthly budget cap. Once your ad is approved, it can appear whenever users visit your business locations.

How much does Ruby cost?

Your Ruby cost is determined by your budget settings. Ruby can work with almost any budget. You’re only charged when users interact with your ad.

How do I start advertising on Ruby?

To get started with Ruby, click here to sign up. Our guided setup process will walk you through creating your first ad in just a few steps. If you need help signing up, our Ruby experts are available to set up your new account and even assist in creating your first campaign at no additional cost. Give us a call at our 1-800 number Mon-Fri, 9am-9pm ET.

What is a Campaign?

Campaign is your advertising workspace, which includes your locations, ads, customers and other data and tools concerning a particular product or brand you promoting. You can have as many campaigns as you want withing your account.

What is Customer Advertising?

In a nutshell, it's using your real customers as your promoters.

I don’t have much time. Will Ruby work for me?

Ruby operates fully automatically, so you can set it and forget it. We will send you weekly reports by email, and of course you can always check your campaign in the Ruby Dashboard or from your smartphone with the Ruby Business app on iOS and Android (coming soon).

How quickly will I see the results?

All campaigns run in real-time.

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